AI Agents
What Makes This Different
There is no shortage of tools promising AI for your business. Marketplace installs. Fiverr builds. Templates dressed up as agents. Many of them follow fixed scripts and struggle on questions they weren't set up to expect.
What gets built here is different at the architecture level. Not a script. Not a decision tree. An agent that reasons — trained on your business, your services, your voice, and your industry. One built to know what to answer, what to escalate, and where the line is, because that line is defined on purpose before it ever goes live.
The difference is structural, not cosmetic — and it's usually noticeable in how the agent handles a question it wasn't explicitly prepared for.
Meet Soli
Soli is the name given to the agent built for Solid Solutions Today. Your agent will carry your brand — named for your business, your industry, your clients. That naming isn't cosmetic. It signals to every visitor that this is not a tool someone bolted on. This was built for you.
Every agent begins with a deep intake of your business. Services. Pricing. Common objections. Ideal client. Escalation paths. The language your best clients use and the language that signals the wrong fit. That intake becomes the foundation of a knowledge base that is yours — not shared, not generic, not recycled from another build.
Your agent qualifies leads while you sleep. Answers real questions at 2AM when a prospect is doing research. Routes serious buyers to the right next step and gracefully redirects everyone else. It's built to stay within its defined scope rather than guess — because that scope is defined, tested, and set before it ever goes live.
Every build is different. Because every business is.
The Build
This is not a weekend project. A proper agent build requires a deep understanding of your business, your clients, and your risk surface. Here is what every engagement includes.
Business intake and knowledge base development. Every service, price point, FAQ, objection, and escalation path — captured, structured, and built into a custom knowledge base that belongs to you.
Voice and tone calibration. Your agent speaks the way your business speaks. Not like a corporate FAQ. Not like a support ticket system. Like the best version of you — informed, professional, and direct.
Guardrail architecture. Every agent has a defined scope. What it answers. What it escalates. What it never touches. Those boundaries are not accidents — they are decisions made deliberately, based on your industry's liability and your clients' expectations.
Human-in-the-loop design. The handoff to a human is never an afterthought. It is built into the architecture from the start — triggered by the right signals, executed cleanly, without friction for the client.
Deployment and testing. The agent goes live only after it has been tested against real scenarios — edge cases, unexpected questions, adversarial inputs. It earns its place on your site before it ever sees a real visitor.
Investment
Soli Standard
$3,500
+ $300/mo retraining
Local service businesses, contractors, consultants, clinics, and restaurants. Industry-trained, named for your brand, deployed on your site. Built to qualify, answer, and escalate.
Soli Enterprise
From $7,000
+ $500/mo retraining
Luxury real estate, legal, financial services, and high-liability industries. Multilingual capability, CRM integration, complex knowledge architecture, and guardrails built to match the stakes.
Soli Standard and Soli Enterprise are available as standalone builds — you don't need a full website engagement to get one. Agent builds are also bundled into the Tier II and Tier III full-service packages detailed on the Web Development page, for anyone building their whole digital presence at once. See full engagement pricing on the Web Development page.
Frequently Asked Questions
What is a custom AI agent for small business?
A custom AI agent is not a chatbot. It is an AI system built specifically for your business — trained on your services, pricing, escalation paths, and voice. It reasons through questions it was not explicitly programmed to expect, qualifies leads, answers questions around the clock, and escalates to a human at the right moments. The difference from a marketplace chatbot is structural, not cosmetic.
How much does a custom AI agent cost?
Soli Standard starts at $3,500 with $300 per month for retraining, and is designed for local service businesses, contractors, consultants, clinics, and restaurants. Soli Enterprise starts at $7,000 with $500 per month for retraining, and is designed for luxury real estate, legal, financial services, and high-liability industries. Both are available as standalone builds. Agent builds are also bundled into the Tier II and Tier III full-service packages on the Web Development page.
What does the AI agent build process include?
Every build includes business intake and knowledge base development, voice and tone calibration, guardrail architecture, Human-in-the-Loop design, and deployment with testing against real scenarios including edge cases and adversarial inputs. The agent does not go live until it has earned its place.
Who owns the AI agent after it is built?
The client owns everything — the knowledge base, the deployment, every asset and account associated with the build. Nothing is held on a vendor platform that disappears when you stop paying. Ownership is non-negotiable.
Ready to give your business an agent built specifically for it?
Schedule a ConsultationHello. I'm Soli — I know this business inside and out. What can I help you figure out today?